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Please reach us at info@digitalsbydemi if you cannot find an answer to your question.
Booking & Payment Policies
To secure your date and time, a non-refundable retainer of 30% of your session total is required at the time of booking. This retainer serves as your session fee and will be applied to your total balance. The remaining balance is due by 10 AM the day before your scheduled session or event.
Please note that your date and time are only confirmed once the session fee retainer has been received.
Additional Photos
Clients have the option to purchase additional photos at $35 each. These images will be available for download once payment is complete.
We are based in Newark New Jersey
Extra Location within 5 mile radius $35
Outside of 5 miles (up to 10 miles) $75
These fees are also applied to when traveling to photograph events as well
You have a 10-minute grace period to arrive at your session. After 10 minutes, a $55 late fee will apply.
If you are 30 minutes late, the session will be automatically canceled.
If your session is canceled due to tardiness, your retainer can be transferred to a new date, with a $55 late fee added to your balance. You must notify us within 3 days of your original session date to reschedule.
If you do not show up for a session without prior communication, the full session fee plus the late fee will be due. To reschedule, a new session fee must be paid to secure a new date and time.
Refunds are not permitted, however if the client is unsatisfied with the results from their session, a reshoot may be considered. The client must notify us within 48 hours of receiving their gallery to be eligible for a reshoot. The shoot must also be rescheduled within 30 days, unless otherwise notified.
EVENTS ONLY
I understand that plans can change unexpectedly, including due to weather for outdoor events.
Within 24 hours of your session, you will receive a link to select the final photos for editing. Turnaround time begins once we are notified of your choices. Additional photos or expedited turnaround times can be purchased upon request.
Expedited turnaround times will attract the following fees: (Portrait & Families Only)
5 day turnaround $79
3 day turnaround $129
Digitals by Demi retains full copyright ownership of all images captured during the shoot. This includes the right to use, reproduce, and distribute the images for our brand purposes, including website usage, social media sharing, and advertising.
Clients agree not to alter the photos in any way, including adding filters or modifications. Clients may request their photos be resized or adjusted to specific aspect ratios for social media or framing purposes.
We respect your privacy and understand if you prefer not to have your photos shared online. If you wish to keep your images private, we offer a privacy option for an additional fee. Please discuss this option with us, and we will provide you with the details and cost.
By opting for this service, your photos will not be posted on our website, social media, or used in any advertising materials.